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What is an ITS?

With an ITS (Interactive Teller Service), you can choose to use the machine as a regular ATM.  Or, video chat with a teller for additional services:

  • Make deposits/withdrawals/transfers

  • Cash checks

  • Submit loan payments


Available now in select locations; more locations coming soon.ITS

Current ITS Locations

  • Allyn

  • Bainbridge

  • Belfair

  • Bremerton – 6th & Warren

  • East Bremerton

  • Gig Harbor - Point Fosdick

  • Kingston

  • Port Angeles

  • Port Hadlock

  • Port Ludlow

  • Port Orchard – Bethel & Lund

  • Port Orchard – Main Branch

  • Port Orchard – South Park Village

  • Port Townsend

  • Poulsbo

  • Sequim

  • Silverdale

Offering Expanded Hours
ITS Hours now 8 am – 7 pm, Monday – Friday.

ITS Customer Testimonial

  • “I love working with the fantastic tellers through the drive through. They are friendly, efficient and always go the extra mile to take an extra minute and connect on a personal level. That makes all the difference! ”
    Jennifer Christine
    - Jennifer Christine, Kitsap Bank Customer
  • “They are always amazing and so helpful. When I get off work, I feel pretty lazy, and it is convenient to be able to pull up to the window and be able to actually talk to someone. It is quick and they are able to do the exact same thing for me at the ITS as they are inside the bank. I would, and am going to, recommend this to everyone. I wish every Kitsap Bank had this!! ”
    Patience Kropp
    - Patience Kropp, Kitsap Bank Customer
  • “I'm a creature of habit and was a bit hesitant to use the new ITS system. Once I tried I was never made to feel inadequate and felt like I was the only one who mattered so to take as much time as I needed. Very glad I stepped out of my comfort zone. Thanks! ”
    Teresa Murphy
    - Teresa Murphy, Kitsap Bank Customer
  • “It is so convenient to use the drive up and get a friendly person to help you get all your banking done. Everyone I've spoke to had been polite, and helpful.”
    Anita Lung
    - Anita Lung, Kitsap Bank Customer