MIDDLESEX COUNTY – Main Street Bank, a long-standing institution in the Ayer, Marlborough, and surrounding communities, has recently been named among the top extraordinary banks in the United States by The Institute for Extraordinary Banking™.

Ellen Dorian, President & COO, Main Street Bank; Roxanne Emmerich, Founder and Chair, Institute for Extraordinary Banking™; Donna Driscoll, VP Branch Administrator, Main Street Bank

Main Street Bank was recognized with the Institute’s Banky™ Award for its commitment to local and accessible banking. This recognition is given to top community banks across the country to help people find the best banks in their communities. In addition, Main Street Bank has been recognized specifically for their exemplary customer service, commitment to financial literacy, community service, and workplace culture. Banks are measured on both qualitative and quantitative factors by objective third party judges to receive this distinction as a top-performing community bank.

“We are humbled and thankful to have earned this recognition, and owe our success to our customers, dedicated employees, and communities that truly see the need for community banking,” says Walter Dwyer, CEO of Main Street Bank. “I am particularly proud of the systems we have in place to promote an exceptional workplace culture. Every year, we ask employees to rate our workplace environment, and we’ve seen consistent growth in this area each year. In 2021, we achieved a culture score of 5.97 out of 7.”

“The support from our local cities and towns proves that community banks still play an important role in the local economy,” comments Ellen Dorian, President & COO of Main Street Bank. “Being recognized for providing robust financial literacy resources, consistent donations, and community volunteerism validates our core belief that our lives are richer when we support one another.”

The Extraordinary Banking™ Awards highlight the vital yet often overlooked role that local community banks play in our nation’s economy. Without a vibrant local banking industry, small businesses and families often lack the “have-your-back” support of a true community bank that helps individuals and businesses thrive. This is particularly critical now more than ever after the events of the COVID-19 pandemic, economic uncertainty, and the need for individuals and businesses to have the support of a trusted, responsive financial institution.

The Extraordinary Banking™ Awards recognize the best of what community banks offer to our cities, towns, and nation: a true commitment to the success of the small businesses and local communities that they serve.

Roxanne Emmerich, Chair and Founder of The Institute for Extraordinary Banking™, proclaimed during the awards ceremony: “Community banks are the backbone of America. They are what keeps a community thriving. When a community bank leaves a community, small businesses often struggle to stay, and jobs leave. Every robust community has a strong community bank that understands how to help that community thrive and grow.”

To schedule an interview or get more information about Main Street Bank, call Jamie Conaghan at 508-460-4166 during business hours or send an email to [email protected].

Media Files

Video – Main Street Bank Named Among Top Extraordinary Banks in the Nation

Image – Ellen Dorian, President & COO, Main Street Bank; Roxanne Emmerich, Founder and Chair, Institute for Extraordinary Banking™; Donna Driscoll, VP Branch Administrator, Main Street Bank

Image – Roxanne Emmerich, Founder and Chair, Institute for Extraordinary Banking™ and Ellen Dorian, President & COO, Main Street Bank, Extraordinary Banking Award Winner

Image – Roxanne Emmerich, Founder and Chair, Institute for Extraordinary Banking™ and Ellen Dorian, President & COO, Main Street Bank, Above and Beyond Customer Service Award Winner

Logo – Extraordinary Banking Awards Winner 2022

Logo – Above and Beyond Customer Service Award 2022

Logo – BanksGiving Award 2022

Logo – Money Smarts Award 2022

Logo – Thank God It’s Monday Culture Award 2022

Press Contact

Jamie Conaghan, VP Marketing
Main Street Bank
Direct Line: 508-460-4166
Email: [email protected]

About Main Street Bank

Main Street Bank is a locally run, independent mutual savings institution serving the MetroWest and northern Middlesex communities of Massachusetts. They are united under a culture that strives every day to contribute to our communities by providing customer-focused, innovative products and services for individuals, families, local businesses, and community organizations since 1860, with particular attention to education and financial wellbeing. With branch offices in the MetroWest and North Middlesex region, Main Street Bank provides an extensive array of financial services and products for all personal and business life stages. To learn more, visit BankMainStreet.com.